Privacy policy
Personal data protection
11.1 Protection of the Customer’s personal data, should the Customer be subject to personal data protection (hereinafter referred to as only the „Customer“) is provided by the Act No 101/2000 Coll., on personal data protection (hereinafter referred to as the „Personal Data Protection Code“).
11.2 The Customer agrees with processing the Customer’s personal data in the following range:
- a) first and family name,
- b) the Customer’s home address, respectively delivery address, should it be stated,
- c) ID number and tax ID number when applicable (for entrepreneurs),
- d) e-mail address,
- e) phone number,
11.3 The Customer agrees that the Customer’s personal data shall be processed according to Art. 11.2 of these Conditions. The Customer’s personal data are gathered and processed in order to conclude and fulfil a Purchase Agreement according to Art. III and of these Conditions, and further in order to inform the Customer about actions and offers of the Seller (sales or services offers) and for marketing purposes. In order to offer sales or services to the Customer, the Seller is entitled to use the Customer’s full name and the Customer’s address on condition these data were acquired from a public list or with regard to the Seller processing personal data. However, the Seller may not further process personal data of a Customer who has voiced disagreement with further processing of personal data; such a disagreement must be done in writing. Without the Customer’s consent, no additional personal data can be assigned to already acquired personal data.
11.4 The Customer takes into consideration that it is the Customer’s obligation to fully, correctly and truthfully state the Customer‘s personal data according to Art. 11.2 of these Conditions (when registering in the Shop, in the Customer’s user account, when ordering from the Shop etc.) and that the Customer is obliged to inform the Seller about changes to the Customer’s personal data. The Customer is in this way instructed that informing the Seller about the Customer’s personal data is done voluntarily (with the Customer’s consent) and that the consent can be revoked by a written withdrawal. Should the Customer inquire about processing the Customer’s personal data, the Seller is obliged to attend to such an inquiry without undue delay for an appropriate compensation.
11.5 Except to a shipping company, the Customer’s personal data shall not be provided to third persons. The actual processing of personal data can, however, be administered by a third person.
11.6 The Customer’s personal data shall be processed by the Seller or by an administrator (Art. 11.5 of these Conditions) for unlimited time, but only to an extent necessary for the purpose of the processing. Personal data shall be processed electronically and automatically or in print (not automatically).
11.7 The Customer, who finds or considers the processing of the Customer’s personal data not in compliance with protection of the Customer’s private and personal life or being against the law, especially when the Customer’s personal data are not correct with regard to the purpose of their processing, may:
- a) demand an explanation by the Seller or the Administrator,
- b) demand a remedy from the Seller or the Administrator, e.g. blocking, correcting, addition or liquidation of personal data.
11.8 Should the Customer’s request according to Art. 11.7 of these Conditions be found rightful, the Seller or the Administrator shall provide a remedy without undue delay.
11.9 The Customer agrees that the Seller may send further information on the Seller’s goods, services or business to the Customer’s e-mail address. The Customer also agrees with regular newsletters from the Seller being sent to the Customer’s e-mail address.
11.10 The Office on Personal Data Protection (Úřad pro ochranu osobních údajů in Czech) supervises the fulfilment or rights and obligations stemming from the Personal Data Protection Code. The Office also administers a Register of Personal Data Processing, accepts complaints and other initiatives on infringement of personal data protection, deals with them and informs about the settlement of such complaints and initiatives.